– Age 18-65 years old

– Valid National ID card or Passport

– Minimum $100 monthly income

– Working in the current company for at least 3 months (for employee)

– Living in current residence for at least 3 months

– Living or working in the operation area of AEON Specialized Bank (Cambodia) Plc.

– Provide contactable telephone number for both home and working place.

– Valid National ID card or Passport (remain at least 3 months of validation)

– Proof of Income (Pay slip or Bank Statement or Working Contract)

– Proof of Residence (Family book or Resident Book or Resident Certificate from Commune/Sangkat)

The Loan Term for Personal Loan is starting from 6, 12, 18, to 24 months.

To apply to our Personal Loan service, please visit the nearest branch of AEON Specialized Bank (Cambodia) Plc.

Please click here for Payment Channel.

Please come to the nearest branch of AEON Specialized Bank (Cambodia) Plc. or contact to our Call Center at 023|078|070 988 555, or inbox to our Facebook page “AEON Specialized Bank Cambodia”​ ​for checking the pay-off amount.

– If you pay between 6^th and 10^th of the month, the penalty is 1 USD.

– If you pay between 11^th and 15^th of the month, the penalty is 2 USD.

– If you pay from 16^th of the month, the penalty is 3 USD.

If your payment is done before 5^th of every month, you do not need to inform to our Call Center about your payment completion. However, if your payment is delayed and collection staff contact to you about your late payment, in this case, please inform back to collection at 023 988 500 after your payment is done. Please be informed that if you pay after the 5^th, the late charge will be applied as stated in the question 3 of Payment.

Please apply at our partner shops where having AEON Specialized Bank (Cambodia) Plc.’s Logo.

– For Car Installment:

New Car Installment: the installment term is from 12, 24, 36, 48, 60, 72, to 84 months

Second Hand Car Installment: the installment term is from 12, 24, 36, 48, 60, to 72 months

– For Motorbike Installment:

New Motorbike Installment: the installment term is from 6, 12, 18, 24, 36, to 48 months

Second Hand Motorbike Installment: the installment term is from 6, 12, 18, 24, to 36 months

– For Rickshaw Installment: the installment term is from 12, 18, 24, 36, to 48 months

– For Agriculture Installment: the installment term is from 6, 12, 18, 24, 36, 48, to 60 months

– For General Installment:

Mobile Phone Installment: the installment term is from 6, 12, to 18 months

Home Appliances Installment: the installment term is from 6, 12, to 24 months

– PC/IT Installment: the installment term is from 6, 12, to 24 months

– Other Installment: the installment term is from 6, 12, to 24 months

– Valid National ID card or Passport (remain at least 3 months of validation)

– Proof of Income (Pay slip for 3 months or Bank Statement last 3 months or Working Contract, etc.)

– Proof of Residence (Family book or Resident Book or Resident Certificate from Commune/Sangkat)

– Age 18-65 years old

– Valid National ID card or Passport

– Minimum $100 monthly income

– Working in the current company for at least 3 months (for employee)

– Living in current residence for at least 3 months

– Living or working in the operation area of AEON Specialized Bank (Cambodia) Plc.

– Provide contactable telephone number for both home and working place.

Yes, please submit your original Motor Registration Card (MRC) to AEON Specialized Bank (Cambodia) Plc. when you get a new motorbike through our installment service including agency which is recommended by AEON Specialized Bank (Cambodia) Plc. or through the dealer where you purchase the motorbike.

You will be able to withdraw your Motor Registration Card (MRC) 3 working days after you fulfill your payment obligation to us. Please come to the branch where you submitted your Motor Registration Card (MRC) together with your national ID card or Passport (whichever matches with your application form) and the last payment receipt. Our staff will return the Motor Registration Card to you.

Note: Please contact to our Call Center at 023|078|070 988 555 or inbox our Facebook page “AEON Specialized Bank Cambodia” to check the branch location of your MRC in advance.

AEON Specialized Bank (Cambodia) Plc.’s Head Office is located at: 6th Floor (S603) of Diamond Twin Tower, Street Sopheak Monkul, Corner of Koh Pich, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh.

Our Call Center’s contact number is: 023|078|070 988 555

Business Hour: from 08:00AM until 08:00PM, from Monday to Sunday.

Currently, AEON Specialized Bank (Cambodia) Plc. has 12 branches across Cambodia. For specific branch location click here.

• For AEON Card: Phnom Penh, Kampong Cham Province, Tboung Khmum Province, Siem Reap Province, Battambang Province, Preah Sihanouk Province.
• For Personal Loan & Installment Services: Phnom Penh, Kampong Cham Province, Pailin Province, Siem Reap Province, Battambang Province, Preah Sihanouk Province, Takeo Province, Banteay Meanchey Province, Kandal Province, and Kampong Speu Province.
• For Car Installment: Phnom Penh, Kampong Cham Province, Tboung Khmum Province, Siem Reap Province, Battambang Province, Preah Sihanouk Province, Takeo Province, Banteay Meanchey Province, Kandal Province, Kampong Speu Province, Prey Veng Province, Svay Rieng Province, Kampong Thom Province, Kampong Chhnang Province, Pursat Province, Kampot Province, Pailin Province and Kep Province.
• For Agriculture Installment: Phnom Penh, Kampong Cham Province, Tboung Khmum Province, Siem Reap Province, Battambang Province, Preah Sihanouk Province, Takeo Province, Banteay Meanchey Province, Kandal Province, Kampong Speu Province, Prey Veng Province, Svay Rieng Province, Kampong Chhnang Province, Kampong Thom Province, Kratie Province, Pursat Province, Kampot Province, Kep Province, Pailin Province, Stoeung Treng Province.

Currently, Foreigner is not available for using our services. Only Japanese who is able to speak English is entitled to use AEON Credit Card service.

Our company will send the result of assessment by SMS.

Please contact to our Call Center at 023|078|070 988 555 or inbox our Facebook page “AEON Specialized Bank Cambodia“.

The Express Card holder can enjoy AEON’s Installment Service or Personal Loan Service with special interest rate, as well as convenient and fast application.

To get the Express card, customer is required to use either an Installment service or a Personal Loan service of AEON Specialized Bank (Cambodia) Plc. for at least 6 month period and have a good payment record every month (regular and on time payment).

The benefit of the Express card is as follows:

– The Express Card customer will enjoy a special interest rate.

– The process of application is much faster than usual by just showing your ID Card and the Express Card to our staff when applying for the Personal Loan or the Installment Services.

– The assessment for Express Card customer will be faster than the normal customer. During working hour, the result will be released within 30 minutes.

Express Card is not a Credit Card. It cannot purchase goods or perform other functions like credit card. However, you can use it to apply for AEON’s Installment Services or AEON’s Personal Loan with a special condition as described in question 3.

Express Card is free of charge which AEON Specialized Bank (Cambodia) Plc. offers to the customer who meets our criteria only. So, the annual fee or renewal fee is not applicable.

The Express Card is valid for 4 years from the issuing date.

Sorry, the Express Card cannot be used outside the operation area of AEON Specialized Bank (Cambodia) Plc. In case you change resident address, please contact our Call Center at 023|078|070 988 555, or inbox to our Facebook page “AEON Specialized Bank Cambodia” to update your card information.

AEON Wallet is a mobile payment application empowered by AEON Specialized Bank (Cambodia) Plc. “ASB”. It is either used for payment settlement, pay bill, phone top-up or transfer fund from peer to peer within network by using smart phone.  AEON Wallet is currently focusing purely on Khmer Riel currency in order to promote the usage of Khmer Riel.

• Easy to register and use without fee charge
• Provide fast & convenient way for payment settlement
• High security
• Enjoy with point saving and redemption
• Enjoy special offer and promotion from merchant partners
• Reduce risk by not carrying much cash with you, now your phone is your wallet
• Control cash balance easily on your phone
• No worry about fake money or small changes

• Payment by QR Code
• Fund transfer
• Cash in / Cash out
• Point Saving and Redemption
• Check balance and Point balance
• Check transaction history
• Phone Top-up

AEON Wallet is free of charge for account registration and usage.

Please download the AEON Wallet App from Apple Store or Google Play Store with your smart phone and follow the registration process. For account registration, it is required to provide correct phone number and valid National ID Card/Passport picture both sides by uploading into the app when register.

You can visit our Cash-in/Cash-out counters in both AEON Mall Phnom Penh and AEON Mall Sen Sok City.

“Transaction history” function is available for you to check previous transactions from the AEON Wallet App. Remaining balance is also available to view from the AEON Wallet App in the home screen.

You will receive 1 reward point on every KHR 8,000 purchasing such as making payments at AEON Wallet merchants and mobile top up in the AEON Wallet App.

Point redemption is available from your AEON Wallet App starting from 200 points.

Points will be expired after 2 years at the end of years on 31^st December.

The minimum amount is 10,000 Riel. And cash in fee is free of charge.

There is no interest gaining for AEON Wallet cash-in.

You can cash-out from our Cash-in/Cash-out counters as mentioned in question 6. For cash-out, there will be fee charge as below:

For AEON Wallet cash-out requires your registered and active AEON Wallet App and SIM for your security purpose.

If you have lost registered SIM, please re-activate your SIM and re-download AEON Wallet App for cash-out at AEON Wallet cash-in/cash-out counters at AEON Mall.

PIN code is a 4-digit number which is required to input in order to protect your AEON Wallet account from any unauthorized usage or account information stealing.

• Choose PIN code which is unpredictable (please avoid your birth date or phone number)
• Do not write down in any place
• Do not share to anyone
• Change the PIN code if you suspect it is leaked out to someone

Please open your AEON Wallet app and choose “Reset PIN” in the menu list.

“Reset PIN” requires pre-setting of “Security Questions” in order to perform “Reset PIN” from AEON Wallet App.

Please contact to call center immediately at 023 988 555 / 070 988 555 / 078 988 555 and request to temporarily block your AEON Wallet account. For security reason, please change PIN code after the issue has been solved.

AEON Card is a purely credit card without any required deposit balance. There are AEON Violet Card and AEON Gold Card issued by AEON Specialized Bank (Cambodia) Plc. Please visit the nearest branch of AEON Specialized Bank (Cambodia) Plc. or call 023|070|078 988 555 for more information.

AEON Card allows you to purchase goods or services at the shops displaying VISA logo or perform cash withdrawal at any ATMs display VISA or Plus logo acceptance. Moreover, you can make online purchase at your convenience with peace of mind.

The AEON Card differs from Debit attached to an overdraft facility in that it has additional features.  AEON Credit Card offers up to 52 days interest free (purchasing transaction) if your payment is made with full amount.

Criteria for being AEON Cardholder:

Yes. You can request up to 3 additional card or supplementary cards with limit sharing and all supplementary card billing statement will be shown on Principle card statement.

Yes sure. But you have to activate your AEON Card first. There are 3 ways to activate your AEON Card by (1). Go to the nearest branch of AEON Specialized Bank (Cambodia) Plc. and ask AEON staff to activate your AEON Card or (2). Call to our customer service 023|078|070 988 555 or (3). Download AEON Card Mobile App and follow the instructions.

Every 20^th ~ 26^th of the month, AEON Specialized Bank (Cambodia) Plc. will send billing statement to your email address or you can check in your AEON Card Mobile App. You have two options of payment with full amount and minimum amount to the bank. The payment must be made before 02^nd of the next month after receiving statement.

Please click here for Payment Channel.

Yes, AEON Specialized Bank (Cambodia) Plc. provide various payment options via agents. You can request to AEON Specialized Bank (Cambodia) Plc. to auto debit from your bank accounts if your bank account is at our partner banks such as  Maybank, ACLEDA Bank, WING and TrueMoney with FREE of service charge.

Sorry! Your credit limit will be available to use by the next day.

Please come to the nearest branch of AEON Specialized Bank (Cambodia) Plc. and request for re-issue PIN. To know about our branch location click here.

Please immediately contact to our hotline 023|078|070 988 655 to block your credit card or you can block your AEON Card via your AEON Card Mobile App by yourself.

Please immediately contact to our hotline 023|078|070 988 555 to block your card ​or you can block your AEON card via your AEON Card Mobile App by yourself.

There are 5 major ways to protect your card information.

1. DO NOT share your card information to anyone.
2. DO NOT share your credit limit to anyone.
3. DO NOT allow someone to take the picture of your Card or give your card to someone.
4. DO NOT post your credit card on social media.
5. KEEP your Card at safety place.

AEON CARD MOBILE is a mobile application “App” which is developed to satisfy AEON Cardholder. AEON CARD MOBILE allows AEON Cardholder to manage his or her AEON Card and make payment through Scan to Pay.

AEON CARD MOBILE facilitates AEON Cardholder on common inquiries such as, View Transaction History, Balance Inquiry, Point Inquiry, Billing Statement, Hold/Un-hold Card,…etc. on the smartphone also minimize the risk of fraudulent transaction.

With AEON CARD MOBILE, AEON Cardholder is able to:

1. Scan to Pay: A simple, secure, and fast way to pay and be paid using smartphones.

2. Card Activation: Activate your card on your smartphone.

3. Holding/Un-hold Card: Temporary Hold

4. Link Your AEON Card: Allow AEON Card Mobile to access your AEON Card (Principal card only)

5. Billing Statement: View your Card Billing Statement.

6. Balance Inquiry: Available Limit for Purchasing and Cash Advance.

7. Point Inquiry: View your current Card Point.

8. Transaction History: View your transaction history in real time.

You can reset your AEON Card Mobile log in password by click on:

• – “Forgot your username or password? “ Below the  LOG IN button
• – Choose “Forgot your Password?”
• – Enter your Username and Billing Mobile Number, then click on “RESET PASSWORD” button
• – Enter 4 digit OTP which is sent to your billing mobile number
• – Enter your New Password and Confirm New Password, then click on “SUBMIT”

AEON CARD MOBILE makes payments easier everywhere. Just look for the QR Code-Visa acceptance mark  wherever you wish to pay, whether it’s a retail store or your favorite shopping website.

Follow these 4 principle simple steps to set up your AEON CARD MOBILE Account:

– Download the AEON CARD MOBILE App from Google Play Store/Apple App Store.

– Open AEON CARD MOBILE App and Register in your smartphone.

– Link your AEON Card that you want to use.

– Finally, to keep your AEON CARD MOBILE transaction and account secure, set your PIN and keep it by yourself. You will need to enter the PIN every time you make payment with AEON CARD MOBILE.

If you lose your smartphone, please contact to 023|078|070 988 555 immediately. With AEON CARD MOBILE, you authorize each payment with an PIN (pass code) which prevents other people from using your Account even when you lose your smartphone as only you know your PIN.

First, please install AEON CARD MOBILE App on your new device and login. Once you login, the new AEON CARD MOBILE will automatically ask you to switch from old devise then just click “Agree”.

Yes, Sure. You still can use your AEON Card.

You can make purchasing up to 100% of your current AEON Card limit.

You still can make payment by inputting Merchant ID.

Please contact 023|078|070 988 555 to block your AEON Card Mobile Account.

You can request the Merchant directly for a refund or contact our call center just as you would with any payment.

For more information, please visit our Head Office:

Address: 6^th Floor (S603) of Diamond Twin Tower, Street Sopheak Monkul, Corner of Koh Pich, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh.

AEON 3D secure service is a security feature provided by AEON Specialized Bank (Cambodia) Plc. This service is functioned only when you make an online transaction with your AEON Card at a participating Visa Secure online merchant, you will receive 6 digits OTP through an SMS​ and Email that sent to your registered mobile phone number and email then simply enter that OTP to authenticate your transaction.

AEON 3D secure service provides an extra security protection against online fraud. When you make an online transaction with your AEON Card at a participating Visa Secure online merchant, an OTP is required to complete your transaction. With the implementation of OTP authentication, your AEON card information will not be pilfered for any reason, anyone will not be able to use your AEON card for the online transactions without the OTP sent to your registered mobile phone.

No registration is required for AEON 3D secure service. You (AEON Cardholder) will be automatically received OTP number when you make online transaction with Visa Secure merchant. Please ensure your registered mobile phone number and email address with us is valid and updated.

OTP (One-Time Password) is a dynamic password which is used to authenticate your online secure​transaction. It is time sensitive and valid for one time used only.

After you fill your card information correctly, OTP will be generated automatically and send to your mobile phone number and email which you register with AEON SPB and please ensure that it has been in your privacy.

The OTP will be expired in 3 minutes after it is issued and it is only valid for one-time used. If you are unable to enter the OTP to complete your online transaction before/after the OTP expires, you can click “Resend OTP” button on the transaction webpage in order to receive another valid OTP on your registered mobile number and email. You can re-submit the new OTP to complete the transaction.

If you enter wrong OTP for 3 times in a row, you will be unable to complete the transaction and your card status might be blocked for security reasons. You will have to contact our Customer Service Hotline 023 988 655/023 988 555/078 988 555/070 988 555 to unblock the card.

No, there is no service fee charge for this service

No. OTP is only required for online merchants that support the 3D secure authentication protocol.

For the participating merchants, their webpage will display the logo of “VISA Secure” payment acceptance.

If you are overseas and using overseas mobile service providers, the service provider may not support receipt of international SMS. Please be reminded to turn on your mobile phone and activate your roaming service to ensure you can receive the OTP SMS to complete the online transaction when you travel to overseas. Please consult your telecommunication service provider for details. However, you still receive the OTP via your email.

No, the service is only available for Cambodia mobile number. To use this service, you would have to update your registered mobile with a Cambodia mobile number.

If you do not have a valid mobile number in our record, you would not be able to make successfully transactions. We suggest you to ​immediately visit our branch or contact to our customer service 023 988 655/023 988 555/078 988 555/070 988 555 to update your mobile number with us.

All AEON card types, either primary or supplementary card, is applicable to use the AEON 3D secure service. Please make sure your card is onboard with us.

No, you don’t need to apply the new card. This service will be applied on both new card and existing cards.

No, all AEON card required to participant in the service. In case, you make the online purchase with non-VISA Secure merchant, this service will not have applied.